You can view the progress of your order at any time by logging into the website with your username and password, and clicking the “orders” tab on your user page. You will then see the status of your order listed in the table.
Payment received: Your order has gone through successfully, but has not yet been seen by an Admin.
Completed: An admin has viewed your order, but has not yet dispatched your order.
Dispatched: Your order has been dispatched and should be with you shortly.
For more help, please contact us at firstname.lastname@example.org